Frequently asked questions

It's most likely that the remote gate controller works it's just that you need to tether the fixed code remote gate controllers to the receiver of your gate first. You can find the instructions on how to do that in the receivers manual.

You need to know what kind of receiver do you have in your house/garage door automation or road barrier turnstile system. Even if the automation system has a Came, Nice or FAAC sticker on it it doesn't mean that it will be compatible with Came, Nice or FAAC remote gate controller.

If you're an owner of a single gate system you have probably encountered the problem that you cannot find the right remote gate controller. In those cases our recommendation is to use external receivers. Then you can choose a remote you like and a receiver that will work with that remote. Every automation system block has connectors adapter for connecting an external receiver unit. Also, as a alternative we can offer universal remote gate controllers that are compatible with most gate automation systems.

There are 2 main types of remote gate controllers. The first ones are saved directly on the receiver. The signals of tens or even hundreds of remote gate controllers are stored on a memory chip. The second type of keypad can be copied from the remote gate controller to another remote gate controller and they are copies of each other. One code is stored in the receiver's memory. If the remote gate controller can copy the code from another controller, it is necessary to use the instructions of the original remote gate controller, as different controllers are programmed with different algorithms and you need to know the sequence of keystrokes.

There can be several answers. First of all, a weak battery. It still works, but not as effectively as the new item. Decreased battery performance may affect the range of the remote gate controller. The distance can also be affected by receiver problems. The performance of the receiver may be impaired in whole or in part due to voltage fluctuations or humidity. The external antenna or the cable that transmits the signal to the antenna may also be defective. The distance may also decrease due to the reduced electrical voltage in the network. The remote gate controller may operate from a shorter distance than before due to damage to the remote gate controller in moisture, which may result in damage to the remote gate controller’s chip.

First of all, you should find out how to understand that the operation of your remote gate controller is affected by interference. The operating distance of the remote gate controller is constantly changing - from the meter to several tens. A faulty receiver does not constantly change the operating distance. When the interference is stronger, the operating range of the remote gate controller decreases. Installing an external antenna will not solve this "floating" distance problem. The best solution would be to mount the receiver and use remote gate controllers that operate at a different frequency than the existing environmental disturbances. For example, your interference operates at 433 MHz. A receiver with controllers operating on a different frequency (868 MHz) could be installed. This solution helps in 95% of cases.

Most likely the signal does not pass through your gate. If your gate is made of steel or may have steel in its construction, the radio signal is intercepted. This problem can be solved with the help of an additional antenna.

In most cases the price is high just because of the manufacturer’s name.

It is best to compare specific models of remote gate controllers as there are good controllers among the expensive manufacturers and there are various quality controllers among lesser-known manufacturers. The most important thing is to make sure that the remote gate controller’s panel you choose is compatible with the gate automation system that you have. But it makes no difference whether you buy the original remote control or not.

In Lithuania, 95% of remote gate controllers sold operate on the 433 MHz frequency. Only a few gate automation manufacturers offer remote gate controllers operating at 868 MHz. Some manufacturers (eg FAAC) sell remote different remote gate controllers for different countries, for example 433 MHz in Lithuania, 868 MHz in others. Such controllers look the same from the outside, but their chips are different, so they are incompatible with each other.

It depends on the manufacturer of the door console and the receiver used. If you have a variable code remote gate controller, you will need to pair it with your receiver using the manufacturer's instructions. If you have a permanent code remote gate controller or a copy of a working controller, you will not need to tie it to an existing receiver.

Basically yes, if your operating remote gate controller was owned by another person. For example, CAME and FAAC consoles are very easy to copy - it can take about 10 seconds to copy. Variable code remote gate controllers need to be tied to an existing receiver, making it much more difficult to copy such controllers. HR Matic consoles can copy signals from other consoles, but they cost a bit more, making them rarer. With us, you can buy an HR Matic remote gate controller that is suitable for all gates.
Jeigu Jūsų pultelis nebuvo pamestas, kad kažkas nuotoliniu būdu bandys pasisavinti Jūsų pultelio kodą, yra labai maža tikimybė.

Theoretically - yes, but in practice - hardly. Modern systems use millions of signal combinations, so the chance of your neighbor having a remote gate controller from the same manufacturer with the same signal is close to zero.

The answer is very simple - the number of buttons represents how many gates can be opened with one remote gate controller. The controller with one button is called - one channel, with two - two channels, etc. The most common are two and four channel gate controls.

Of course! That's what HR Matic remote gate controllers are for. Each button on the remote gate controller is responsible for its own gate. The most important thing is that the receivers used in the gate are suitable for the controllers you want to use.

To avoid having to carry several remote gate controllers with you at all times, we recommend combining them with a universal HR Matic remote gate controller and a universal receiver, the price of which is significantly lower than that of original receivers. Universal gate receivers can accept controllers from dozens of manufacturers, while original gate receivers can only accept their own controllers.

The only question is whether the purchased frequency console will suit you. Some gate controllers are suitable for third-party systems because they can use analog encoding. It is often the case that controller A is suitable for gate automation system B, but controller B is not suitable for system A.
Basically, all manufacturers' controllers operate on the same frequency, but the coding and signal perception systems are different. Before buying a remote gate controller, we recommend that you get acquainted with the product you are buying in detail, and even better - contact the specialists who will be able to advise you on the choice of the remote gate controller.

The most common cause is a frozen battery. At low temperatures, the chemical processes taking place in the cell slow down, so the energy generated may not be enough for the remote gate controller to work. Problem should be fixed just by letting the remote gate controller to get warm.

The most commonly used small battery is "27A", sometimes 23AE can be used. Occasionally there is the use of 3 tablet type CR2016, CR2032 batteries. If you want to replace the battery of your existing remote gate controller, before buying, we invite you to get acquainted with the type of battery required for your remote gate controller.

The whole problem is that the Home Link system usually operates at a different frequency than our existing gate systems, as most cars with this system come from the United States. This is possible with cars for the European market, as it operates on the same frequencies, 433 and 868 MHz.
If you have a car from the USA and want to adapt the Home Link system to your existing gate automation, we can offer special receivers operating in another frequency range.

The answer is yes, if the receiver and the remote controller are compatible with each other. There is basically no difference to the controller in what to open, the most important thing is that the code it sends is received by the receiver.

First of all, it is necessary to select the console, remove the battery and clean the chip with medical alcohol and allow it to dry.

We not only sell remote gate controllers, but also advise on how to correctly tether the remote gate controllers to the receivers or how to copy the remote gate controllers.